Join our Community in its new Home - The Datorama Trailblazer Community Group!

It's been an amazing 3 years coming together in this forum to collaborate, innovate, support, and inspire each other about our shared usage of Datorama. While this is not quite a goodbye, we are excited to announce that we are getting a fresh start in our new home within the Salesforce Trailblazer Community. We have a ton of fun new content planned and you may even see the revival of some of our most popular posts from the past few years.

We’ll be keeping this group around for a bit for you to peruse, but as of November 15, we will no longer be allowing new posts or comments. Be sure to join our new group at https://www.salesforce.com/success-datorama to keep the conversation going.

We can’t wait to see you there!

Facebook Post Insights Data QA

Comments

  • VenusVenus SingaporeSYS_ADMIN IMG42
    Hi Isabel

    You might notice when you first create the Facebook Post Insights API data stream, the platform will automatically create the Facebook Post Insights Smartlense Visualization for you. This will be the easiest way to QA your data.

    If you'd like to find out what other Smartlense are available for the API Connector Data Stream, you can find them under the App in the platform as well.


    For further information about Smartlense App, please see these support article in our Knowledge Base.
    Thank you.

    Venus
  • VenusVenus SingaporeSYS_ADMIN IMG42
    Hi Isabel,

    In this case, please contact our Global Support team as they have access to your account to investigate this further for you.

    You can simply email to [email protected]; or contact them from the platform directly (see screenshot below).

    To allow the Support to work on the issue effectively without emails back and forth, please include the below information in your ticket:
    • Workspace ID:
    • Data Stream ID:

    • Relevant Object ID or Name: (Report/Calc Measurement/Calc Dimension/Page/Widget)

    • List out the problem (include relevant screenshots / attachments)

    • What is the expected behavior from the platform?

    • What have you completed/tried?

    • Is there a priority/rush they should be aware of? (High/Medium/Low)

     
    Thank you.

    Venus
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